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Number of items: 3. Shukla, Paurav (2004) Managing customers' expectations in E-era: a research on automobile industry In: Dhar, Upinder and Agrawal, Richa, eds. Changing Trends in Management: Challenges and Opportunities. Excel Books, New Delhi. ISBN 8174463283 Shukla, Paurav (2004) Managing customers' expectations in E-era: a research on automobile industry In: Dhar, Upinder and Agrawal, Richa, eds. Trends in Management, challenges and opportunities. Excel Books, New Delhi. ISBN 8174463283 Mehta, Dhawal, Shukla, Paurav and Prakash Kharbanda, Ved (2002) Networking industrial clusters: a conceptual approach the Gujarat experience In: Brandt, Dietrich, ed. Enterprises and Cooperation Networks for Regional Development. India Research Press, New Delhi, India, pp. 2-26. |
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