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Kaminski, Jaime, Frost, Paul and Smith, Geoffrey (2016) The economic impact of historic vehicle events: the case of the 2010 London to Brighton veteran car run In: Conlin, M.V. and Jolliffe, L., eds. Automobile Heritage and Tourism. Routledge Advantages in Tourism . Routledge, Abingdon, pp. 91-108. ISBN 9781138219106

Kaminski, Jaime, Frost, Paul, Smith, Geoffrey and Whyman, Jim (2015) Economic impact of the Goodwood Festival of Speed [Report (for external body)]

Ells, Harvey, Dutton, Christopher and Frost, Paul (2006) Excellence in managing the business-to-business customer relationship Institute of Customer Service, Colchester, UK.

Frost, Paul, Dutton, Christopher and Ells, Harvey (2006) Service technologies: developing strategies Institute of Customer Service, Colchester, UK.

This list was generated on Wed Jun 20 22:25:41 2018 BST.