Items where Author is "Luyendijk, V.S."
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Smit, W., Luyendijk, V.S. and Popma, W.T. (2004) Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers European Retail Digest, 41. pp. 1-10. ISSN 1352-9633