Items where Author is "Goss-Turner, S."

Boella, M.J. and Goss-Turner, S. (2005) Human resource management in the hospitality industry: an introductory guide Butterworth-Heinemann Ltd., Oxford, UK. ISBN 0750666366

Goss-Turner, S. (2003) You old smoothie! Hospitality in Focus (9). pp. 14-15. ISSN 1460-3527

Goss-Turner, S. (2002) Staff turnover: An occupational hazard Hospitality in Focus (5). pp. 20-23. ISSN 1460-3527

Goss-Turner, S. (2002) Managing people in the hospitality industry Croner, UK. ISBN 185524649X

Goss-Turner, S. (2002) Multi-site management: HRM implications In: D'Annunzio-Green, Norma, Maxwell, Gillian A. and Watson, Sandra, eds. Human resource management: international perspectives in tourism and hotel management. Thomson Learning, London, UK, pp. 118-130. ISBN 0826457657

Goss-Turner, S. (2000) The accountability question Catering Magazine (14). pp. 15-17. ISSN 1460-7506

Goss-Turner, S. and Jones, P. (2000) Dimensions of Multi-Unit Hospitality Management Tourism and Hospitality Research, 2 (1). pp. 51-66. ISSN 1467-3584

Goss-Turner, S. and Jones, P. (2000) Multi-unit management in service operations: alternative approaches in the UK industry Tourism and Hospitality Research, 2 (1). pp. 51-66. ISSN 1742-9692