Items where Author is "Frost, P.E."

Up a level
Export as [feed] RSS
Group by: Item Type | No Grouping
Number of items: 2.

Other form of assessable output

Ells, H., Dutton, C. and Frost, P.E. (2006) Excellence in managing the business-to-business customer relationship Institute of Customer Service, Colchester, UK.

Frost, P.E., Dutton, C. and Ells, H. (2006) Service technologies: developing strategies Institute of Customer Service, Colchester, UK.

This list was generated on Mon Dec 22 16:17:44 2014 GMT.