Subversive citizens: power, agency and resistance in public services

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Barnes, Marian and Prior, David (2009) Subversive citizens: power, agency and resistance in public services The Policy Press, Bristol. ISBN 978 1 84742 207 1; 978 1 84742 208 8

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Official URL: http://www.policypress.org.uk

Abstract

Many of the recent reforms in public serviced in the UK have been driven by the image of the ‘responsible citizen’ – the service user who does not only have rights to receive services but also has responsibilities for the delivery of policy outcomes. In this way, citizens’ everyday conduct is shaped by governmental action, yet there is much evidence that both front line staff in public services and the people who sue them can sometimes act in ways that modify, disrupt or negate intended policy outcomes. This book presents a highly original examination of how official policy objectives can be ‘subverted’ through the actions of staff and users. It examines the role of public policy in the creation of ‘good citizenship’ and how theories of power and agency are useful in analyzing the engagement between public policies (and those employed to deliver them) and the citizens at whom they are targeted. The idea of subversive citizenship is explored through theoretical and empirical analyses by a range of prominent social researchers.

Item Type:	Authored book
Additional Information:	The right of Marian Barnes and David Prior to be identified as editors of this work has been asserted by them in accordance with the 1988 Copyright, Designs and Patent Act. All rights reserved: no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of The Policy Press. The statements and opinions contained within this publication are soley those of the editors and contributors and not of The University of Bristol or The Policy Press. The University of Bristol and The Policy Press disclaim responsibility for any injury to persons or property resulting from any material published in this publication. This is an edited book with single and joint authored chapters (MBa editor 1; DP editor 2). Under "faculties" MBa has commented: Surely these no longer apply? If it is to be linked to one of our research programme areas it best fits CRAS
Subjects:	L000 Social Sciences > L400 Social Policy
Faculties:	Faculty of Health and Social Sciences > School of Applied Social Science > Health and Social Policy Research Centre
ID Code:	9302
Deposited By:	editor sass
Deposited On:	17 Oct 2011 16:24
Last Modified:	21 Mar 2013 02:18

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