Synthesis of actor dependency and business motivation for service requirements

Lim, Soo Ling, Platon, Eric and COX, KARL (2008) Synthesis of actor dependency and business motivation for service requirements In: Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference, Turku, Finland, 28 July - 1 August, 2008.

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Abstract

Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.

Item Type:Contribution to conference proceedings in the public domain ( Full Paper)
Subjects:G000 Computing and Mathematical Sciences > G100 Mathematics
DOI (a stable link to the resource):10.1109/COMPSAC.2008.59
Faculties:Faculty of Science and Engineering > School of Computing, Engineering and Mathematics > Visual Modelling
ID Code:9053
Deposited By:Converis
Deposited On:25 Jul 2011 09:51
Last Modified:31 Jul 2013 10:39

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