Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS)

Carlin, Leslie, Smith, Helen, Henwood, F., Flowers, Stephen, Jones, Andrea, Prentice, Rebecca and Miles, Ken (2010) Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS) Health Informatics Journal, 16 (2). pp. 75-86. ISSN 1741-2811

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Abstract

This article explores the perspectives of two user groups, general practitioners (GPs) and consultant radiologists (CRs), on the rollout of picture archiving and communications systems (PACS) within acute trusts and eventually to primary care as part of the electronic patient record. Qualitative interviews were conducted with 16 CRs and 31 GPs. Analysis was carried out using a grounded theory approach. Radiologists expressed positive views about the implementation of PACS in secondary care, but were wary of GPs accessing radiological images. GPs expressed concerns about the added burdens that PACS might bring to primary care, but most felt that sharing images with patients could benefit doctor–patient communication and increase patient satisfaction. This study highlights both impediments and pathways to the implementation of PACS in primary care, and illustrates the importance of regarding PACS as socially embedded and users as culturally disparate.

Item Type: Journal article
Uncontrolled Keywords: General practice; Medical informatics; Picture archiving and communications systems (PACS); Primary care; Radiology; Sociotechnical aspects of healthcare
Subjects: B000 Health Professions > B500 Public Health
P000 Mass Communications and Documentation > P100 Information Services > P110 Information Management
N000 Business and Management > N200 Management studies > N210 Management techniques > N215 Change and Innovation
B000 Health Professions > B800 Medical Technology > B820 Radiology and Radiography
G000 Computing and Mathematical Sciences > G500 Information Systems
B000 Health Professions > B800 Medical Technology
DOI (a stable link to the resource): 10.1177/1460458210361935
Faculties: Faculty of Health and Social Sciences > Postgraduate Medical School
Faculty of Science and Engineering > School of Computing, Engineering and Mathematics
Faculty of Health and Social Sciences > School of Applied Social Science
Brighton Business School > Centre for Research in Innovation Management
Depositing User: editor centrim
Date Deposited: 16 Aug 2010 13:46
Last Modified: 21 May 2014 11:01
URI: http://eprints.brighton.ac.uk/id/eprint/7566

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