Comparing Quality and Business Improvement Methodologies for Collaborative Working in the Product Development Process of SMEs

Grantham, Andrew and Readman, Jeff (2005) Comparing Quality and Business Improvement Methodologies for Collaborative Working in the Product Development Process of SMEs In: CI Net 2005, 5-6 Sep 2005, Brighton, UK.

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Abstract

This paper makes the case that of all of the improvement methodologies used in businesses, continuous improvement can overcome the problem of ossification in the context of new product development where the ability to engage in exploitation and exploration may be a prerequisite for business success in the future. In particular, indicators such as linking strategic objectives to improvement activity and degrees of integration of systems within and between firms have a close fit with the cultural dimension of continuous improvement, something which is largely absent from top down, output focused TQM and Lean programmes. The case is made on the basis of a review of a variety of literatures including those on TQM, Lean, continuous innovation, the extended manufacturing enterprise and bootlegging.

Item Type: Contribution to conference proceedings in the public domain ( Full Paper)
Additional Information: © CINet 2005
Uncontrolled Keywords: Continuous Improvement; Total Quality Management; Lean Management; CENTRIM
Subjects: N000 Business and Management > N200 Management studies > N210 Management techniques > N211 Strategic management
N000 Business and Management > N200 Management studies > N210 Management techniques > N215 Change and Innovation
Faculties: Brighton Business School > Centre for Research in Innovation Management
Depositing User: editor centrim
Date Deposited: 06 Apr 2009
Last Modified: 21 May 2014 11:01
URI: http://eprints.brighton.ac.uk/id/eprint/63

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