Using texting to support students' transition to university

Harley, David, Winn, Sandra, Wilcox, Paula and Pemberton, S. (2007) Using texting to support students' transition to university Innovations in Education and Teaching International, 44 (3). pp. 229-241. ISSN 1470-3297

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This article argues that judicious use of mobile phone text messaging by university staff has the potential to enhance the support provided to students by an academic department during the transition to university. It reports on an evaluation of a desktop computer application, Student Messenger, which enables staff to send text messages from their computers to the mobile phones of groups of students. Analysis of qualitative interviews with 30 students reveals that text messaging is the dominant mode of electronic communication amongst students and plays a central role in maintaining their social networks. The text message dialogue amongst students provides emotional and social peer support and facilitates an informal system of interdependent learning in relation to navigating unfamiliar academic and administrative systems. Text messages from university staff, inserted into this dialogue, can enhance the existing peer support and aid students’ social integration into university life.

Item Type: Journal article
Subjects: L000 Social Sciences > L300 Sociology
DOI (a stable link to the resource): 10.1080/14703290701486506
Faculties: Faculty of Health and Social Sciences > School of Applied Social Science
Depositing User: editor sass
Date Deposited: 20 Mar 2009
Last Modified: 21 May 2014 11:01

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