Managing customer expectations: the ethical way

Shukla, Paurav (2002) Managing customer expectations: the ethical way In: Ethics in Management: Emerging Issues in the New Millennium, India. (Unpublished)

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Item Type:Contribution to conference proceedings in the public domain ( Full Paper)
Subjects:N000 Business and Management > N200 Management studies
Faculties:Brighton Business School > Marketing Research Group
ID Code:4912
Deposited By:business editor
Deposited On:22 Aug 2008
Last Modified:18 Jun 2010 12:36

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