Excellence in managing the business-to-business customer relationship

Ells, H., Dutton, C. and Frost, P.E. (2006) Excellence in managing the business-to-business customer relationship Institute of Customer Service, Colchester, UK.

Full text not available from this repository.
Item Type: Other form of assessable output
Subjects: N000 Business and Management
Faculties: Brighton Business School
Faculty of Education and Sport > School of Service Management
Depositing User: Mrs Mercedita Hoare
Date Deposited: 26 Feb 2008
Last Modified: 13 Jul 2012 16:37
URI: http://eprints.brighton.ac.uk/id/eprint/4627

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