Service technologies: developing strategies

Frost, P.E., Dutton, C. and Ells, H. (2006) Service technologies: developing strategies Institute of Customer Service, Colchester, UK.

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Item Type:Other form of assessable output
Subjects:N000 Business and Management > N200 Management studies
N000 Business and Management
Faculties:Brighton Business School
Faculty of Education and Sport > School of Service Management
ID Code:4626
Deposited By:Mrs Mercedita Hoare
Deposited On:26 Feb 2008
Last Modified:13 Jul 2012 17:37

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