Service technologies: developing strategies

Frost, Paul, Dutton, Christopher and Ells, Harvey (2006) Service technologies: developing strategies Institute of Customer Service, Colchester, UK.

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Item Type: Other form of assessable output
Subjects: N000 Business and Management > N200 Management studies
N000 Business and Management
Faculties: Brighton Business School
Faculty of Education and Sport > School of Service Management
Depositing User: Mrs Mercedita Hoare
Date Deposited: 26 Feb 2008
Last Modified: 18 Mar 2015 15:06

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