Service technologies: developing strategies

Tools

Frost, P.E., Dutton, C. and Ells, H. (2006) Service technologies: developing strategies Institute of Customer Service, Colchester, UK.

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Item Type:	Other form of assessable output
Subjects:	N000 Business and Management > N200 Management studies N000 Business and Management
Faculties:	Brighton Business School Faculty of Education and Sport > School of Service Management
ID Code:	4626
Deposited By:	Mrs Mercedita Hoare
Deposited On:	26 Feb 2008
Last Modified:	13 Jul 2012 17:37

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