Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers

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Smit, W., Luyendijk, V.S. and Popma, W.T. (2004) Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers European Retail Digest (41). pp. 1-10. ISSN 1352-9633

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Official URL: http://www.templeton.ox.ac.uk/erdarchive/39.Issue%...

Item Type:	Journal article
Subjects:	N000 Business and Management > N500 Marketing > N540 Retail Marketing N000 Business and Management > N500 Marketing > N530 Electronic Commerce
DOI (a stable link to the resource):	AN 13357324
Faculties:	Brighton Business School > Marketing Research Group
ID Code:	4515
Deposited By:	Wybe Popma
Deposited On:	22 Feb 2008
Last Modified:	18 Jun 2010 12:35

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