Methodological Guidelines for a Knowledge Management System: The Model Practice GuideTools Giamas, A, Fisher, T, Kanellou, Despina, Mancinelli, E, Polimenakou, A, Samiotis, A, Schaefer, S and Tsekouras, George (2002) Methodological Guidelines for a Knowledge Management System: The Model Practice Guide European Commission, Brussels. Full text not available from this repository.
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