New development: the demystification of knowledge management for public services
Haynes, P. (2005) New development: the demystification of knowledge management for public services Public Money & Management, 25 (2). pp. 131-135. ISSN 0954-0962
The public sector should be cautious about the use of classical and technological approaches to knowledge management. There is a need to face the power struggles and organizational politics associated with knowledge growth and dissemination. Knowledge management should promote the high value of team-based professional work and the desire to retain such staff through a collaborative environment.
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