Understanding one aspect of the knowledge leakage concept among SMEs: people

Souad, Mohamed, Coles, Rhoda, Mynors, Diane, Chan, Paul, Grantham, Andrew and Walsh, Kathryn (2007) Understanding one aspect of the knowledge leakage concept among SMEs: people International Journal of Electronic Business, 5 (2). pp. 204-219. ISSN 1470-6067

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To guarantee the success of a commercial organisation in the present tremendously competitive world, managers need to enhance best practices and retain in-house knowledge and experience. An organisation's competitive advantage can be lost if knowledge and/or experience is lost or 'leaked'. The research described here explores whether organisations are aware of knowledge leakage routes via people, and the positive and negative consequences that can result. The concept of knowledge leakage is not well understood and the nature of this research is exploratory. This paper discusses the findings of a study carried out in SMEs involved in manufacturing and design. As a result, a taxonomy of knowledge leakage via people with an integrated approach to knowledge 'loss' and 'gain' is proposed.

Item Type: Journal article
Subjects: N000 Business and Management > N200 Management studies > N210 Management techniques > N215 Change and Innovation
DOI (a stable link to the resource): 10.1504/IJEB.2007.012974
Faculties: Brighton Business School > Centre for Research in Innovation Management
Depositing User: editor centrim
Date Deposited: 21 Jan 2009
Last Modified: 18 Jun 2010 11:35
URI: http://eprints.brighton.ac.uk/id/eprint/3389

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