'What do you call it, you know, the one with the mouse': older people, internet access and electronic service delivery
Sourbati, M. (2003) 'What do you call it, you know, the one with the mouse': older people, internet access and electronic service delivery In: Haddon, L., Mante-Meijer, E., Sapio, B., Kommenon, K-H., Fortunati, L. and Kant, A., eds. The good, the bad and the irrelevant: the user and the future of information and communication technologies, conference proceedings. Media Lab of University of Art and Design Helsinki UIAH, Helsinki, Finland, pp. 317-322. ISBN 9515581257
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This discussion of emerging findings of the older people and electronic media study joins an interdisciplinary debate on information and communication technology (ICT) usage with an emphasis on communication, co-ordinated by the European research network.
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