Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process

Al-Shehab, A., Hughes, R. and Winstanley, G. (2004) Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process In: 11th European Conference on Information Technology Evaluation (ECITE 2004), 11-12 Nov 2004, Amsterdam, Holland.

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Abstract

Software systems developments have become more difficult and complex with new technology being introduced rapidly and the increasing complexity of the marketplace. This paper proposes a post-evaluation framework to identify causes of shortfalls in previously implemented information system projects. This framework has been used on a case study to produce causal diagrams using a template. The template reflects the different generic stages of the system development life cycle. The method builds on the reflection and review of failure factors in cause and effect diagrams, and is useful for facilitating learning within an organisation as a method of project post-evaluation. An approach is described for identifying information system risk areas in future projects.

Item Type: Contribution to conference proceedings in the public domain ( Full Paper)
Uncontrolled Keywords: Causal mapping, Post-evaluation, Lessons learned, Information system risk, System development life cycle
Subjects: G000 Computing and Mathematical Sciences > G500 Information Systems
G000 Computing and Mathematical Sciences > G700 Artificial Intelligence
Faculties: Faculty of Science and Engineering > School of Computing, Engineering and Mathematics > Computational Intelligence
Depositing User: Helen Webb
Date Deposited: 29 Oct 2007
Last Modified: 21 May 2014 11:01
URI: http://eprints.brighton.ac.uk/id/eprint/2937

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