The use of causal mapping in the design of management information systems

Abstract

This paper examines the use of causal mapping as a means of modelling the way that activities may, or may not, contribute to the objectives of an organization. Among other benefits, it enables management information systems to be designed that allow a more accurate picture of the performance of an organisation to be drawn. Such maps have the advantage that they can be drawn collaboratively and thus assist in the building of organisational consensus.