Design and evaluation of just-in-time help in a multi-modal user interface
Masthoff, J. and Gupta, A. (2002) Design and evaluation of just-in-time help in a multi-modal user interface In: Gill, Y. and Leake, D.B., eds. IUI 02: Proceedings of the 7th international conference on Intelligent user interfaces. ACM press, New York, USA, pp. 204-205. ISBN 1581134592
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In order to optimally support learning, help should be given at an appropriate level: providing the users with new information, relevant to and needed for their task. This paper discusses the design and evaluation of such a help system, applied in the Radiology domain.
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