The Tools and Techniques of Change Management

Hughes, Mark (2007) The Tools and Techniques of Change Management Journal of Change Management, 7 (1). pp. 37-49. ISSN 1479-1811

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This paper seeks to bridge a perceived gap between practitioner emphasis upon change management tools and techniques and academic emphasis upon change management theories, models and concepts. A review was undertaken of management tools and techniques literature, and change management literature in order to develop a classificatory framework. The classification framework features eight questions that could be asked of a change management tool/technique in order to inform understanding about its utilization. The classification of change management tools and techniques deepens understanding, enables more rigorous scrutiny of claims made for their efficacy, and forms the basis for change managers to make informed choices.

Item Type: Journal article
Uncontrolled Keywords: Change management, management tools, management techniques
Subjects: N000 Business and Management > N200 Management studies > N210 Management techniques > N215 Change and Innovation
DOI (a stable link to the resource): 10.1080/14697010701309435
Faculties: Brighton Business School
Depositing User: business editor
Date Deposited: 22 Feb 2008
Last Modified: 18 Jun 2010 11:32

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