Enabling event volunteer legacies: a knowledge management perspective

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Blackman, D.A., Benson, Angela and Dickson, T.J. (2017) Enabling event volunteer legacies: a knowledge management perspective Event Management, 21 (3). pp. 233-250. ISSN 1525-9951

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Abstract

Human capital development delivered through the volunteers is espoused as one legacy outcome of hosting mega sporting events such as the Olympic and Paralympic Games. However, to date the reality of such a legacy remains largely undemonstrated. In this paper Nonaka and Tacheuchi’s SECI model and the Lee and Yang’s Knowledge Value Chain (KVC) are integrated to identify insights to support the development of a potential human capital legacy from volunteers in future mega sport events through focusing upon knowledge management. A case study of the Vancouver 2010 Games [1]demonstrates gaps in the knowledge management systems in place, both in terms of the identification of knowledge and the processes for capture and re-use. It is argued that, unless those involved in hosting the events reconsider their approach to human capital legacy development, using the creation and management of knowledge as a core element, it is unlikely that long term human capital legacy outcomes will be achieved for host communities. [1] Vancouver 2010 Games, is used as an abbreviation for Vancouver 2010 Olympic and Paralympic Winter Games

Item Type: Journal article
Additional Information: © 2017 Cognizant Comm. Corp.
Uncontrolled Keywords: Knowledge legacy; Human capital; Strategic knowledge management; Knowledge value chain (KVC); Volunteers
Subjects: N000 Business and Management > N800 Travel, Tourism and Transport Management > N820 Event Management
N000 Business and Management > N800 Travel, Tourism and Transport Management > N830 UK Tourism
N000 Business and Management > N800 Travel, Tourism and Transport Management > N840 International Tourism
N000 Business and Management > N800 Travel, Tourism and Transport Management > N860 Tourism Management
N000 Business and Management > N800 Travel, Tourism and Transport Management
L000 Social Sciences > L300 Sociology > L312 Travel and Tourism
N000 Business and Management > N500 Marketing > N580 Tourism and Travel Marketing
N000 Business and Management > N800 Travel, Tourism and Transport Management > N890 Travel, Tourism and Transport Management not elsewhere classified
N000 Business and Management > N600 Human Resource Management
?? N690 ??
D000 Veterinary Sciences, Agriculture and related subjects > D400 Agriculture > D445 Biological heritage site management
N000 Business and Management > N200 Management studies > N222 Recreation/Leisure Management
N000 Business and Management > N800 Travel, Tourism and Transport Management > N810 Travel Management
N000 Business and Management > N200 Management studies > N250 Hospitality Management
DOI (a stable link to the resource): 10.3727/152599517X14942648527473
Depositing User: Converis
Date Deposited: 13 Jul 2017 03:00
Last Modified: 13 Jul 2017 08:39
URI: http://eprints.brighton.ac.uk/id/eprint/17193

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