Delete operations management, add BPM: a new teaching agenda for the 21st century
Turner, Kevin and McCullen, Peter (2001) Delete operations management, add BPM: a new teaching agenda for the 21st century In: Blackmon, Kate, ed. What really matters in operations management: European Operations Management Association Annual Conference, 8th, 3-5 June 2001, Bath. University of Bath, Bath. ISBN 185790088X
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