The value and impact of end-user IT services in public libraries

Eve, J. and Brophy, P. (2001) The value and impact of end-user IT services in public libraries [Report (for external body)]

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Abstract

The Final Report of the Value and Impact of IT Access in Libraries (VITAL) research project, undertaken by a team at the Centre for Research in Library and Information Management (CERLIM), the Manchester Metropolitan University, UK. The project developed a methodology for assessing impact and undertook testing in three contrasting library authorities, Birmingham, Cheshire and Cumbria. The results of these tests provided evidence of positive impacts on a range of users across all three authorities and strong support for the concept of making Internet access available through public libraries. The Report ends with a series of recommendations and observations.

Item Type: Report (for external body)
Uncontrolled Keywords: Public libraries
Subjects: P000 Mass Communications and Documentation > P100 Information Services
Faculties: Faculty of Science and Engineering > School of Computing, Engineering and Mathematics > Social Informatics
Depositing User: editor cmis
Date Deposited: 04 Dec 2006
Last Modified: 19 Jun 2013 09:48
URI: http://eprints.brighton.ac.uk/id/eprint/1135

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